How to Make a Complaint

If you are not happy with any part of our service, please tell us, so that we can put it right. Ideally, we will seek to resolve the complaint as quickly as possible, informally.

If you wish to make a formal complaint, please contact the school by telephone on 0131 449 3938, by email at admin@harmeny.org.uk or at the following address:

Harmeny School
Mansfield Road
Balerno
EH14 7JY

Tel: 0131 449 3938

 

You can also make a complaint about the care element of our service, by directly contacting the Care Inspectorate at the following address:

Care Inspectorate
Victoria Quay
Edinburgh
EH6 6QQ

Tel: 0345 6009527

 

Please download a copy of our Complaints Procedure, below, for further information on how to make a complaint.