How to Make a Complaint

If you are not happy with any part of our service, please tell us, so that we can put it right. Ideally, we will seek to resolve the complaint as quickly as possible, informally.

If you wish to make a formal complaint, please contact the school by telephone on 0131 449 3938, by email at or at the following address:

Harmeny School
Mansfield Road
EH14 7JY

Tel: 0131 449 3938


You can also make a complaint about the care element of our service, by directly contacting the Care Inspectorate at the following address:

Care Inspectorate
Victoria Quay

Tel: 0345 6009527


Please download a copy of our Complaints Procedure, below, for further information on how to make a complaint.